Five honest answers before you book.

Pick a slot on the Book a Visit page, confirm your dog size and any add-ons, and we lock in an hour-long arrival window. You’ll get a 30-minute heads-up text and a 5-minute text with the live route link, so you can watch the van pull up. No callbacks, no voicemails, no prepayment — pick a slot in under a minute.

Three flat sizes — small, medium, large — set by your dog on the mat, not by add-ons at the door. Every visit includes bath, brush-out, ear clean, paw trim, and a sanitary trim in the price you see; extras like de-shed, teeth brush, or nail grind are quoted at booking, never sprung on the driveway. See pricing tiers.

One solo van per metro, each city page listing the zips the route serves that week. Inside an active zone the van is in your driveway inside the hour-long window; outside it, the waitlist tells you when the next opening is. See open areas or jump straight to a city page.

You pay when the groom is finished, right at the van — card tap on the quiet portable reader before your dog walks back inside. No prepayment, no deposit, no card stored at booking. Book a slot.

Ten quiet minutes of settling in the van, a hydrobath and breed-tuned shampoo, a blowout and line-brush finish, then ears, paws, and a sanitary trim — about an hour, solo, no crate dryer. The groomer sends a photo report from the van, and the card tap happens before your dog walks back inside. Book a slot.